Payment Policy

At Ruify, we strive to make your shopping experience seamless and secure. Please review our payment policy to understand the accepted methods, processes, and important considerations when purchasing from us.

Accepted Payment Methods

We accept the following payment options:

  • Credit/Debit Cards: Visa, MasterCard, American Express, Discover.
  • Online Payment Gateways: PayPal, Apple Pay, Google Pay, and other supported digital wallets.
  • Bank Transfers: Available for bulk or corporate orders (please contact us for details).

Currency

All transactions are processed in USD. For customers outside the United States, the final amount charged may vary depending on your bank or payment provider's exchange rates and fees.

Payment Security

  • Secure Transactions: All payments are processed through encrypted and PCI-compliant payment gateways to ensure your data is protected.
  • Fraud Prevention: Transactions are monitored for suspicious activity. Orders flagged for potential fraud may be subject to verification before processing.

Payment Confirmation

Once your payment is successfully completed, you will receive a confirmation email containing your order details, including:

  • Order number
  • Payment amount
  • Estimated delivery time

If you do not receive a confirmation email within 24 hours, please check your spam/junk folder or contact us at support@ruify.com

Failed Payments

If your payment is declined:

  1. Verify that your card details or payment information are entered correctly.
  2. Ensure your card or payment method has sufficient funds.
  3. Contact your bank or payment provider to confirm there are no restrictions.

For assistance, you can also reach out to our support team.

Refunds and Payment Disputes

Refunds are processed through the same payment method used for the original purchase. Depending on your bank or payment provider, refunds may take 5–10 business days to reflect in your account.

For disputes or chargebacks, please contact us directly at support@ruify.com so we can resolve the issue promptly.

Taxes and Fees

  • Sales Tax: Applicable taxes will be calculated at checkout based on your shipping address.
  • Customs and Duties: For international orders, any applicable customs duties or import fees are the responsibility of the customer.

Contact Us

For any payment-related inquiries, please reach out to our customer support team at support@ruify.com